UK Shipping - Next Day Delivery

At Cherished Jewellery, we take pride in our ability to provide our with a superior shopping experience. We understand the emotional significance of purchasing a ring and we are dedicated to ensuring that our customers are completely satisfied with their purchase.

 

We offer a 30-day return policy. Customers can initiate a return by

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• Step 1) Sending us a message via the 'contact us' section of the Cherished Jewellery homepage or emailing us direct at cherishedjewelleryuk@outlook.com.

• Step 2) Purchase a Royal Mail Special Delivery Label for Next Day Delivery and dispatch the ring with its included accessories back to Cherished Jewellery within 30 days of the purchase date.

• Step 3) Sending us the return parcel tracking number 

 

Upon receipt of the returned item, Cherished Jewellery will provide a full refund based on the original payment method. 

 

Return Postage

• We accept returns within 30 days of the delivery date. To be eligible for a return;

• Items must be returned in their original condition - unworn, unaltered, and in original packaging.

• You must notify us within 30 days of receiving your item to request a return.

• Please contact us by the contact form link before returning an item so we can confirm the return address.

• Buyers are responsible for the cost of return postage, unless the item is faulty or not as described.

• We recommend using special delivery to provide an insured service, especially for high-value items.  Use Royal Mail Next Day Special Delivery100g Small Parcel cost £8.35 is insured up to £750 or Royal Mail Next Day Special Delivery 250g Small Parcel costs £19.95 and insured up to £2,500. Royal Mail tracked delivery does not cover insurance for items of jewellery. 

• Once we receive and inspect the returned item, we will process your refund to your original payment method.